Team Work

The most exiting part of my locksmith work in Amsterdam is definitely interacting with our clients. As a mobile locksmith, offering emergency 24/7 services, you get to meet everyone. Any person can get locked out or have issues with locks and such. Plus, if it’s in the middle of the night, there will be a story behind it to tell. And even as I never ask, most times they will share. Meeting a locksmith at your home’s door is different than your interaction with other trade persons. Its more intimate as you hire a guy to break into your most private and holly place – your home. And the part I like the most within the part of interacting with our clients, is their interaction and active involvement with our locksmith work. Let me explain..

Do you need some light?

Probably the most common question asked by clients. Getting to a door you will be straight away looking carefully at the key hole. Most times it will be pretty dark and night time call outs do not help as well. The client will straight away notice the issue. As their main goal will always be to get back in ASAP, they will start with offering their phone flash light to assist. For a locksmith, it’s a big help. I will be busy with tools and need to see what I’m doing. Balancing a power drill armed with cobalt razor sharp drill bit, while holding light on the lock, not the best idea. So I welcome the help and the client will turn their phone flash light with great assistance. Now I’m drilling, picking the lock, screwing the screws or doing whatever needs to be done to get that door open. Over my shoulder, leaning forward, pointing light straight into the key hole, there’s my client. Immediately they become one with the workforce unlocking the door. And we are only starting. 

Should I pull that?

sometimes, and for some locksmiths most times, our lockout job can turn ‘dirty’. What we call ‘dirty’ is a lockout job that is not a clean and quick entry. If the lock is protected and the door refuse to cooperate, we might have to drill or even break the lock to gain entry into the property. If this stage comes, it will involve some different tools. Heavy screwdrivers, power drill, diamond cut discs, crowbars and the likes. At this point I will need to use some brute force without causing extensive, unwanted, unnecessary and not needed damage to the lock or door. I will start pulling, pushing, drilling, banging, hammering and more. The client still hold the light just few centimetres from the lock. They can feel the vibrations and energy coming from the door that will in return do anything it can to resist opening. The lock will flex and give the fight of its life. The door will use every fibre of its timber to keep you out. And at some point, most times, the client will get involved. “Should I pull this?” They will ask and point on the crowbar. To be honest, any help is needed and many times I will give some instructions and the client get to work. “Hold this tight and pull it while I hammer the lock”. I will say. And they get straight into it with my blessings.